FAQs

Simply browse through our collections, select your choice or favourite items, and click on “Add to Cart.” Once you’re ready to make a payment, proceed to checkout, and follow the easy steps to make payment and complete your order.

No. But you can visit our production studio upon prior notice and appointment.

 

Where selected item is not in stock or customer desire a personalized piece, the production period of such will take at least 6 to15 days.

We offer both local and international shipping.

Yes, exchanges are allowed within the specified 7 days exchange window period. Exchanges may accrue additional costs and charges, which may include for its shipping.

Yes, returns are allowed within the specified 3 days return window period. Returns may attract additional costs and charges, which may include for its shipping. However, where the customer wishes to return an item due to damage not caused at the production, then such return is not allowed. 

Initiating an exchange or return is simple. Send us an email and our dedicated team will guide you through the process.

We accept a variety of payment methods, including major credit cards, bank transfers and secure payment gateways. Choose the option that suits you best during checkout.

Absolutely! We prioritize the security and confidentiality of your information. Our payment processes are encrypted, ensuring a safe and secure shopping experience.

Currently, we don’t offer instalment payments. However, we’re always exploring ways to enhance your shopping experience, so stay tuned for updates!

You can reach us for more information and enquiries.

FIll out the form below and we will cantact you as soon as possible
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